Last updated: 13 March 2026
At Infa AB d.o.o. (further in text : Infaab Consulting) your privacy is our priority. This Privacy Policy explains how we collect, use, and protect personal data when you visit https://infaab.hr or interact with our services. It is designed to comply with GDPR and provide transparency for our clients and visitors.
Who we are
The website https://infaab.hr is operated by Infaab Consulting, a company specializing in revenue management consulting, business intelligence solutions and training for the hospitality industry.
Our mission is to help hotels and hospitality businesses improve their revenue performance through data analytics, revenue strategy and technology solutions.
Informations we collect
We collect personal information only when it is necessary to provide our services, respond to inquiries or improve the functionality of our website.
We collect information in two ways:
-
Information you provide directly to us
-
Information collected automatically through the website
Information you provide to us
You may voluntarily provide personal data when:
• contacting us through the contact form
• sending us an email inquiry
• requesting information about our services
• subscribing to newsletters or updates
The information may include:
• name and surname
• email address
• company name
• phone number
• any information you include in your message
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
• IP address
• browser type and version
• device type
• operating system
• referring website
• pages visited and time spent on pages
• date and time of access
This information helps us analyze how visitors use the website and improve the user experience.
Cookies and tracking technologies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
Cookies are small text files stored on your device that allow the website to recognize your browser and remember certain information.
Cookies may be used for:
• website functionality
• analytics and performance monitoring
• improving user experience
You can disable cookies through your browser settings. Please note that some parts of the website may not function properly without cookies.
How we use personal data
We use the collected information for the following purposes:
• responding to inquiries and communication requests
• providing information about our consulting services
• improving website performance and functionality
• analyzing website traffic and user behavior
• maintaining website security and preventing misuse
We will not use your personal data for purposes incompatible with those described in this policy.
Data sharing
We do not sell, rent or trade personal data.
Personal information may be shared only in limited circumstances:
Service providers
We may share certain data with trusted external partners who help us operate the website or provide services (such as hosting providers, analytics services or IT support). These partners are required to protect your data.
Legal obligations
We may disclose personal data if required by law or when necessary to comply with legal processes or government requests.
Business transfers
In the event of a company merger, acquisition or asset sale, personal data may be transferred as part of the business assets.
Aggregated data
We may use or share aggregated or anonymized data for analytical or statistical purposes where individuals cannot be identified.
Data security
We take reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, alteration or loss.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
Once data is no longer required, it will be securely deleted or anonymized.
Your rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the following rights:
• right to access your personal data
• right to correct inaccurate data
• right to request deletion of your data
• right to restrict processing
• right to object to processing
• right to data portability
To exercise any of these rights, you may contact us using the contact details provided below.
Third- party websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.
Changes to this privacy policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
We encourage users to periodically review this policy to stay informed about how we protect personal information.
Contact information
If you have any questions about this Privacy Policy or the processing of personal data, you can contact us at:
Email: info@infaab.hr
Website: https://infaab.hr
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).